FAQ
Frequently Asked Questions
We’ve compiled a list of the most common questions our customers ask. If you need more details or have any other inquiries, feel free to reach out to us. We’re here to help!
The traditional Korean reed broom is made from 100% natural reed grass. First, the reeds are harvested at the right time and dried thoroughly. Then, they are cut to a specific length and carefully woven by skilled artisans to create a strong and durable broom. This process requires a lot of care and experience from the craftsmen.
The reed broom is very durable and eco-friendly because it is made from natural materials. It breaks down naturally, unlike plastic brooms, and it cleans floors effectively without scratching them. The reed fibers gather dust well and make cleaning easy and gentle.
You can use the reed broom on many types of floors, including wooden floors, yards, and stone paths. Its soft fibers clean without damaging the surface, making it suitable for all kinds of floors in your home.
To keep your broom in good shape, shake off the dust after use and make sure it’s completely dry before storing it. Keep it in a cool, dry place away from direct sunlight and high humidity to extend its life. Avoid exposing the broom to water.
The reed broom is better for the environment because it is made from natural materials and breaks down naturally, unlike plastic brooms that are harmful to the environment and don’t decompose. The reed broom also has a traditional design that represents Korean culture.
We do not sell products online.
Please visit our store for purchases.
We do not offer individual item delivery by mail. Please contact us for more details and options.
With proper care, a reed broom can last for many years. After use, shake off any dust and avoid storing it in damp areas. Keep it in a dry, indoor space. Reed is highly durable, and with good care, the broom will remain effective for a long time.
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If you have a defective product or are not satisfied, we offer exchanges or returns within a certain period from the purchase date. For more details on how to exchange or return a product, please visit our customer service section on the website. Policies may vary depending on the product’s condition and reason for return.